HLDMSP
MSP Overview
Overview of the MSP portal and its capabilities.
MSP Overview
The MSP (Managed Service Provider) portal is the top-level management layer in MCM. MSP users manage enterprises, configure billing plans, and operate the platform across all their tenants.
MSP Capabilities
| Section | Purpose |
|---|---|
| Onboarding | Activate the MSP subscription and create the first MSP admin user |
| User Management | Create MSP roles and manage MSP users |
| Enterprises | Create and manage enterprise tenants with billing plans |
| Billing | Configure module billing plans and review enterprise change requests |
| Dashboards | Default revenue dashboard and custom MSP dashboards |