MCMMCM DocsEngineering (Internal)
HLDMSP
v1.2 is unreleased — see v1.1 for the current stable release.

MSP Onboarding

Activating the MSP subscription and setting up the first admin user.

MSP Onboarding

MSP onboarding activates the managed service provider account and provisions the first admin user. The initial credentials are provided by Revdau during instance creation.


Onboarding Flow


Steps

1. Activate the MSP Subscription

Subscription activation is based on a Buyer Email ID and Subscription Key. For the initial deployment, these are provided by Revdau in the instance configuration file — not entered via a UI flow.

2. Create the First User

After activation, create the first MSP admin user:

FieldRequiredNotes
EmailYesMust match the MSP domain
First NameYes
Last NameNo

3. Login with Temporary Password

The system emails a temporary password. The user logs in with this credential.

4. Change Password

On first login the user is required to change their password before accessing any portal functionality.

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