HLDMSPBilling
v1.2 is unreleased — see v1.1 for the current stable release.
Billing Plan Change Requests
MSP review of enterprise billing plan change requests.
Billing Plan Change Requests
When an enterprise submits an upcoming billing plan change request, it appears in the MSP's change request queue for review. All approved changes take effect on the first day of the target month.
Change Request List
The change requests view shows all pending and processed requests across enterprises, with the following fields:
| Field | Description |
|---|---|
| Enterprise Name | The enterprise that submitted the request |
| Module Name | The module affected by the request |
| Request Type | Add, Update, or Delete |
| Approval Status | Pending, Confirmed, or Rejected |
Request Types
| Type | Meaning |
|---|---|
| Add | The enterprise is subscribing to a module it did not previously have |
| Update | The enterprise is switching from one plan to a different plan for an existing module |
| Delete | The enterprise is unsubscribing from a module it currently has |
Approval Flow
Validity: Requests are valid until the last day of the current month. Unprocessed requests expire at month-end and are automatically rejected.